YOU CAN RUN BUT YOU CAN’T HIDE

http://www.youtube.com/watch?v=qhbliUq0_r4 Until a few years ago, the watchdog groups such as the Ralph Naders of the world tended to be sideline fanatics who often appealed to the fringe.  But gone are the days of company mis-steps or ugly baggage getting buried in the customer call center. Today’s brands are tested on a very public stage.  [...]